Optimization

Start moving your teams in the same direction

It’s important to design your system with the end in mind. We‘ve seen what works and what doesn‘t. Let us help guide you through unfamiliar territory. Our deep understanding of revenue cycle operations allows us to effectively develop and integrate system functionality, automation capabilities that support, not dictate, revenue cycle management activities.

How we can help

System Optimization & Process Flow Redesign

Build decisions, detailed recommendations, project management

Staffing & Resource Planning

FTE models, resource allocation, formal cutover plan

Training

Desk support, documented training, knowledge transfer

Issue Identification & Resolution

Staff meetings, tracking database, communication bridge for operations & IT

Legacy Receivables Management

Cash acceleration, A/R reduction, vendor initiatives

The AVID Approach

Discover why our unique approach leads to improved results and lasting change

Start with the end in mind

We clean up data tables, correct system rule and profile issues, redefine workflows and eliminate unnecessary functionality. The result is an environment where operational needs drive technology solutions, not the other way around.

Your organization has unique strategic goals and challenges

Understanding your organization’s unique challenges is critical to the success of a system conversion. The faster you can address these issues, the more successful your installation will be.

You can always use a tune-up

Your EHR is the heart of your revenue cycle operation, ensuring that critical information is provided to the right function at the right time, all the time.  Our understanding of technology’s role in supporting the revenue cycle allows us to enhance an organization’s EHR design and utilization at any time.  We know that the earlier an organization can unlock the power of their EHR, the faster results will improve.

Our experienced team is here

to assist you

Workflow Design & Testing

  • Critical data files & libraries
  • System rules & automated scripts
  • Core workqueues & related profiles
  • Function & workqueue ownership assignment

Go-Live Support

  • Formal Go-live support team
  • Issue identification & monitoring
  • Issue prioritization & remediation
  • Data flow accuracy assessment
  • Workqueue & work flow monitoring
  • End-user training & support

System Optimization

  • Review, revision & testing of:
    • Functionality utilization
    • Workqueue & profile design
    • End-user competency
    • Data file & library accuracy
  • Volume, trend & backlog analysis
  • Report production & distribution

Don't Be Shy. Get In Touch.

If you are interested in working together, would like to see a demo, or simply have a question, send us an inquiry and we will get back to you!